Shouldn't your products be included with the thousands that Prografix picks, packs and dispatches directly to end-consumers daily? From entering the order to handling returns, Prografix provides a dedicated solution for all your direct sales, loyalty program and promotional fulfillment needs.

Prografix enters orders into the Company's advanced fulfillment software program from your transferred data file or directly from your customers' telephone calls, coupons, faxes or e-mails.

Prografix assumes full responsibility for products stored in its climate controlled, secured and insured warehouse. Advanced software provides you with constantly monitored inventory levels and registers all stock movements, including product intake, dispatch and returns. Additional services include purchasing and custom clearance.

From packing thousands of single item promotion packages to dispatching multi-article parcels generated by catalog, off the page or internet sales, Prografix exceeds your customer's expectations for timely and accurate delivery.
Want to bill your customers? No problem, Prografix personalizes all sending documents, including bill books and COD forms while simultaneously registering VAT liabilities.

Prografix not only dispatches your packages via the Polish Post or selected courier company, our tracking and tracing software constantly monitors their delivery status.

Fast, efficient return handling reduces back orders, improves profitability and in the event of a product exchange, retains your customers. We register all returns electronically to automatically readjust stock levels.

Just because you use an outsourcing company doesn't mean you have to be out of touch. Prografix provides you with hands on and on-line reporting for immediate information regarding daily, weekly, monthly and annual stock movements.

Unlike massive, impersonal call centers, Prografix provides dedicated customer contact services, (phone, letter, e-mail, fax), for the length of your campaign or continuously for our direct selling clients. Your dedicated agents have direct access to the logistics software, empowering them to answer all questions regarding the status of the order, inventory levels and other customer concerns.

Contact Prografix to learn how we keep your promises to your customers for fast, flawless fulfillment.